Mobile user self-service portal

Mobile user self-service portal

Mobile user self-service portal


Our client, a European mobile operator is aiming digital transformation of their services. From this point of view, the modernization of the customer self-service portal is strategically important. Also, our client wanted to reduce the cost of operation, for which it was necessary to enable users to order services without the constant support of a call center operator

Mobile user self-service portal


8 FTEs SCRUM team took responsibilities for feature implementation under the client supervision:

  • UX/UI design
  • Integration with existing infrastructure and user database
  • Billing system modification, including invoicing and billing cycles
  • User personal cart development
  • Refactoring the administrative part of the product catalog
  • End-2-end testing
  • Post Production support
Mobile user self-service portal


The client received work increments according to the Sprint schedule. The main features were implemented within 6 months. The team entered the feature development and support phase.


Technology: UX/UI design, Java 8, Angular.JS, JSON, PostgreSQL, Stripe, SecurePay

Model: Dedicated team

Team size: 6 FTEs

IT team

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